Cancellation and Refund Policy

Cancellation and Refund Policy

At Your Store, we value your satisfaction. Below are the terms for order cancellations and refunds.

1. Order Cancellations

• Before Shipping: You may cancel your order within 24 hours of purchase for a full refund. Contact us at jhammer228@gmail.com with your order number.
• After Shipping: Once an order is shipped, it cannot be canceled.

2. Returns and Refunds

We accept returns under the following conditions:

✅ Eligibility for Returns:

• Items must be unused, in original packaging, and returned within 7 days of delivery.
• Custom-made or personalized items are non-refundable.

✅ How to Request a Return:

1. Contact us at Jhammer228@gmail.com with your order number and reason for return.
2. We will provide you with return instructions.
3. Once we receive your return, we will process your refund within 7 business days to your original payment method.

3. Damaged or Incorrect Items

If you receive a damaged or incorrect item:

• Email us at Jhammer228@gmail.com within 48 hours of delivery with photos of the product.
• We will send a replacement or issue a full refund at no extra cost.